Business listingBoston
Fast food restaurantShake Shack Downtown Crossing
Fast food restaurant · Boston
4,21430 {count} reviews
322 Washington St, Boston, MA 02108
About
Fast food restaurant
What clients say
This Shake Shack location is frequently praised for its high-quality, flavorful burgers and convenient location near the Freedom Trail. However, experiences are inconsistent, with many customers reporting long wait times, cleanliness issues in the restrooms, and frustration regarding the mandatory self-ordering kiosks.
Strengths
- High quality burgers
- Convenient city center location
- Fast table service
Weaknesses
- Long wait times
- Unsanitary restroom conditions
- Unfriendly or unhelpful staff
- Difficult self-ordering kiosks
Best for
Tourists and visitors looking for a quick, reliable meal while exploring the Freedom Trail.
Opening hours
- Friday
- 10 AM–10:30 PM
- Monday
- 10 AM–9:30 PM
- Sunday
- 10 AM–9:30 PM
- Tuesday
- 10 AM–9:30 PM
- Saturday
- 10 AM–10:30 PM
- Thursday
- 10 AM–9:30 PM
- Wednesday
- 10 AM–9:30 PM
Contact
- 322 Washington St, Boston, MA 02108
- (857) 504-8932
- www.shakeshack.com/location/downtown-crossing-ma?utm_source=google&utm_medium=listing