Business listingBoston
Resort hotelThe Charles Hotel
Resort hotel · Boston
4,41299 {count} reviews
1 Bennett St, Cambridge, MA 02138
About
Hotel
What clients say
The Charles Hotel is consistently praised for its prime location in Harvard Square and its high-quality on-site dining options. However, guests frequently report inconsistent service standards, maintenance issues within the rooms, and concerns regarding the value provided for the price.
Strengths
- Excellent Harvard Square location
- High-quality on-site restaurants
- Comfortable beds
Weaknesses
- Inconsistent customer service
- Room maintenance and temperature issues
- High room rates
- Weak water pressure
Best for
Travelers prioritizing proximity to Harvard Square and on-site dining options over consistent luxury service.
Contact
- 1 Bennett St, Cambridge, MA 02138
- (617) 864-1200
- www.charleshotel.com